Privacy Policy

This Privacy Policy explains how Kindle Direct Publishing Hub (“we,” “our,” or “us”) collects, uses, and protects your personal information. This policy is designed to help both you and us maintain the confidentiality of your information during and after the work process. By using our website https://www.kindledirectpublishinghub.com/, you agree to the practices described in this Privacy Policy.

USER INFORMATION WE COLLECT

We may collect the following information to verify your identity and ensure effective collaboration:

  • Name, business name, and job title
  • Contact details, including phone number, email address, and website
  • Mobile phone numbers
  • Any additional information you voluntarily provide

This information is collected to better understand your needs and to deliver improved services.

HOW WE USE YOUR INFORMATION

We may use your information for the following purposes:

  • To provide, manage, and improve our products and services
  • To communicate with you regarding your orders, updates, or feedback
  • To customise website content based on your interests
  • For internal record-keeping and administrative purposes

SECURITY OF INFORMATION

We are committed to ensuring that your information is secure. To prevent unauthorised access or disclosure, we implement appropriate physical, electronic, and managerial safeguards.

All sensitive information transmitted through our website is protected using Secure Socket Layer (SSL) encryption. Kindle Direct Publishing Hub follows generally accepted industry standards to protect personal information during transmission and storage. However, no method of transmission over the Internet or electronic storage is 100% secure; therefore, we cannot guarantee absolute security.

THIRD-PARTY SHARING

  • We do not sell, trade, or disclose your personal information to third parties.
  • Payment processing is handled by trusted third-party payment processors. These companies are authorised only to process payments and do not store, share, or use your personal information for any other purpose.

COOKIES AND THEIR USE

Cookies are small alphanumeric identifiers that allow our systems to recognise your browser and retain certain information during your visit.

  • Cookies help improve user experience and site functionality
  • Most browsers allow you to disable cookies through browser settings
  • Disabling cookies may limit access to certain features of the website

We may track IP addresses to diagnose server issues, administer our website, and gather general demographic information. This data is collected in aggregate form and is not linked to personally identifiable information (PII).

CONSUMER DATA SAFETY MEASURES

We respect your right to privacy and maintain strict confidentiality of your information. Data collected is used solely to understand your requirements and improve our services. We comply with applicable consumer data protection standards, including PCI compliance where relevant.

Our company does not authorise representatives to request sensitive information such as credit card details via email or phone. Any sharing of such information is done at your own risk, and the Company shall not be held liable for misuse.

GLOBAL SERVICE DELIVERY & NDA COMPLIANCE

Your ordered work may be shared with our production or service centres located globally to ensure quality delivery. All such parties are bound by Non-Disclosure Agreements (NDAs) to protect customer confidentiality.

PSEUDONYM POLICY

We use pseudonyms for the following reasons:

  • To provide customers with a consistent point of contact, even when account managers change.
  • To maintain organisational uniformity across diverse regions and cultures.

MOBILE NUMBER & COMMUNICATION CONSENT

By providing your mobile number to Kindle Direct Publishing Hub, you consent to its collection and use for:

  • Service-related updates
  • Account notifications
  • Internal record keeping

Opt-Out Options

If you previously agreed to receive marketing communications, you may opt out at any time by:

YOUR RIGHTS

You have the right to request details of the personal information we hold about you. To request a copy or correction, please contact us at:

CHANGES TO THIS POLICY

Kindle Direct Publishing Hub may update this Privacy Policy from time to time. Any changes will be posted on this page, and continued use of the website signifies acceptance of the updated policy.

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Frequently Asked Question

Before contacting us you might want to check whether your question is one of our frequently asked questions.

Kindle Direct Publishing Hub offers a range of book publishing services, including e-book writing and publishing, book editing and proofreading, book printing, and book marketing.

Yes, our team of experienced professionals has the expertise and resources to help you achieve best-seller success. We offer a range of services, including editing, proofreading, formatting, and distribution, to ensure your book is of the highest quality and reaches a wide audience.

The cost of publishing a book varies depending on the services you require. We offer a free consultation to discuss your specific needs and provide a personalized quote for our services.

The publishing process can take anywhere from several weeks to several months, depending on the services you require and the complexity of your manuscript. Our team will work with you to establish a timeline that works for you and meets your publishing goals.

Yes, we offer distribution and marketing services to help you reach a wider audience and achieve best-seller success. Our team will work with you to develop a marketing plan that fits your needs and budget.

Yes, we offer online-publishing services that give you full control over the publishing process and allow you to retain all rights to your book.

You can contact us through our website's contact form, email us at Info@kindledirectpublishinghub.com, or call us at . Our team is available to answer any questions you may have and provide a free consultation.

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